We provide a 30-day money back guarantee on all Web Hosting, Reseller Hosting, and VPS Hosting packages with the following conditions:
- Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups)
- Refunds do not include cost of additional services purchased such as WHMCS licenses/license upgrades, domain registration, migrations, dedicated IPs, or other licenses (such as LiteSpeed for VPS).
- A written request must be submitted separately from the cancellation request within 31 days of cancellation by Helpdesk Support System.
- Refunds are sent within 31 days of receiving the refund request.
- Refunds are not granted to accounts closed for TOS or AUP violations.