Payments

How to make payments

All payments are due at time of service unless we invoice you, which you will then have 30 days to make your payment. Other payment options are available and will need to be approved by management.

There will be a $30 return check fee on any returned checks or payments.

BetaBox Accepted Payment Methods

  • Cash
  • Check
  • Credit Card
  • Money Orders

Who do I make the check out to?

All checks or money orders are to be made out to BetaBox Technical Solutions.

How do I make my credit card payment?

On your invoice there is a link to pay online through Wave. You will click on this link or “make payment” and it will take you to a screen where you will key in your credit card information from there.

Where do I send my payment?

If you are paying by check or money order you can mail this to:

BetaBox Technical Solutions

1788 Warfield Drive

Clarksville, TN 37043

Renewals

How often do I have to renew?

All web hosting is a year to year basis from the original live host date. All domain renewals are renewed within 45 days of expiration.

All renewals happen annually.

What are the renewal fees?

Hosting -$75 per year

Domain -$17 per year

PC maintenance -$60 twice a year

Website backups -$15 per year

Consumer Help Desk -$75 per year

Consumer Help Desk Device Add-on -$15 per device per year

What happens if I don't renew?

If you have a website, it will be backed up and placed into storage for you to access. If you have a domain, it will be released back into the internet for it to be picked up by another company and/or person.

Support

Support for Websites

BetaBox offers different support plans for websites. You will need to purchase one of the plans or pay by the hour.

How do I get log in information for Customer Portal?

BetaBox creates and emails all information for the customer portal log in. You must be a client of BetaBox to obtain one. Only three log in credentials per company are provided unless you have a Help Desk or Managed Services Plan.

FAQ didn’t solve your problem?
Contact us directly using the following form

Your Name (required)

Your Email (required)

Phone (required)

Subject (required)

Your Message (required)

Customer Portal
Portal for submitting any type of service request
Project Portal
Portal for any development project
Follow us on Facebook
Follow us on Facebook to get all the latest updates on service offerings

About

BetaBox Technical Solutions is a information technology business dedicated to providing excellent quality of service, affordable pricing, and creative thinking on every project no matter the scope.

SiteLock

Recent News

Contact

Tony Pentecost - Owner
© 2015 BetaBox Technical Solutions - All Rights Reserved